Panda Express Tweet

3.8 - 5 votes

Near: Napa County Airport
Hours: 9:00 AM – 10:30 PM

255 Soscol Ave, Napa, CA 94559, USA

Ratings

• Google
  
  3.8

Reviews for Panda Express

Vasilii Baranov

a year ago

I love your chain of restaurants and have been to many cities. But I've never seen anything like Napa. Terrible service. I asked for a large plate, pointed to the dishes that I want. The staff forgot to put me one, I showed that I need three different ones. When they gave me the food, I saw that they put only two types . I called the manager and asked them to give me different servings, not two of the same. The manager started saying that it was my fault for not explaining to them which portions to choose. I asked for a substitute dish. She refused, this was happening in front of the customers. I got upset, but I didn't fight. I just never go to Panda Express Napa again. Your regular customer, Vasilii

Norma Coronica

2 years ago

Slow service, under staff! Got here at 1:18pm. Time check now: 1:35pm as I write down this review and they haven’t take my order yet. Sadly, I got my food ay 1:43pm! Such a waste of time.

Gregg H

3 years ago

I asked Ralph for two of their plastic containers of sweet and sour sauce. They said they don't have them any more due to covid (yeah right) and so now they have little packets of it but won't give me more than two. Fatima said we are saving them for other customers and yet while I was there not one other customer asked for them. But I got 3 chili sauce and 3 soy sauce which I didn't ask for.

Zuri Gonzalez

8 months ago

So happy to see that added new drink options. Unfortunately, when I asked for a large Lychee peach with no ice they proceeded to say I could only get half of the cup filled if I didn’t want ice. Their excuse was “it’s too sweet”. How ridiculous, as a customer, I shouldn’t have to get half of a drink I’m paying for only because I don’t want ice added. It’s already a cold drink.

Tiff

10 months ago

I’m a big fan of this chain in general, but the one in Napa currently ranks at #1. The food is always consistent and, despite being so busy, the wait times are fair. The staff as a whole are top notch.

Panda Express