Procare Home Medical Inc Tweet
Near: Ted Stevens Anchorage International Airport
Hours:
Closed
4215 Credit Union Dr, Anchorage, AK 99503, USA
Ratings
-
Google
2.8
Reviews for Procare Home Medical Inc
Andrea Kornblau
Several weeks ago, I traveled from Orlando, Florida to Alaska for a two week visit. Upon arrival, I discovered an issue with the water chamber for my CPAP machine. I contacted your company to see if I could purchase one. I left a message initially with the answering service and was told I would receive a call back. That call never came but a few days later I called back and spoke to one of your representatives who told me that without a doctor’s prescription I could not get a replacement water chamber for my CPAP machine. It turns out that that is actually not true, your customer service is horrible and could use training on the regulations. But lucky for me, someone else on our trip was able to get one for me. Giving your company 1 star is a gift…..you deserve 0
Kevin Ulrich
We were in a complex situation regarding the health of our newborn baby, and were seeking help to get an oxygen tank for her to use as needed, so that we could bring her home from out of state. We tried to get help from other establishments, but nobody else offered to work with us. Procare was understanding of our delicate and unique circumstances, and they were able to make all of the accommodations that we needed to ensure our child was set up with oxygen supplements when we got home. The staff was always courteous and understanding, we had everything handled promptly, and the delivery and pick up of the equipment was seamless. We are very grateful to the staff at Procare, and for their assistance with our situation. I would recommend working with Procare for anyone needing assistance with oxygen supplements, or any other medical care that they cater to in the future. Thanks Procare!
Brianne McMahon
I am so incredibly grateful for Procare working with me to get a hospital bed for a client last minute on a Friday before a long holiday weekend. All the staff I interacted with were kind, courteous, and professional. Thank you Procare team!
Cindy Hart
This is one of the worst establishments we’ve ever dealt with. They have no clue what they do, what they keep in stock and don’t keep in stock. They mislead us to believe they had an item in stock. They required medical prescription they told us. We’re from out of state and had to call 2 different docs to get a prescription because they never could “find the fax prescription” even though the docs office showed it faxed, etc. multiple useless phone conversations. So we finally just drove over there with a prescription… and when we get there they tell us they do not even keep that item in stock… they have to get it from somewhere. Please, please… don’t waste your time with this place. Do some research and find ANYWHERE else to get what you need. You will be sent in circles and then come up empty with this place.
Colleen McDonald
Wow !! Unexpected kindness from Ashley @ Procare- lost a piece of my husband’s CPAP - we had 2 hrs before having to go to the airport & Ashley came thru with the piece we needed. They were genuinely interested in assisting us . Please go to Procare for your medical equipment needs..
Procare Home Medical Inc Photos
More Info
Distance: 4.9 mi
Nearby Pharmacies
Amp Pharmacy
Safety Zee
Releaf Alaska
Walgreens
Geneva Woods Pharmacy, Inc.
Hours
| Monday | 8:00 AM – 6:00 PM |
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |