Avis Car Rental Tweet

3.4 - 5 votes

Near: Albany International Airport
Hours: 8:00 AM – 2:00 PM

131 Colonie Center, Albany, NY 12205, USA

Ratings

• Google
  
  3.4

Reviews for Avis Car Rental

Addison West

3 years ago

For your own safety, avoid this Avis and use a rental car location out of an airport. I received a car and drove it for 6 miles on the highway. Something felt very off with the handling. I felt disconnected with the road, the car vibrated left to right, and would not maintain a straight line without correction. I pulled over thinking my tires were flat or my wheel alignment was off. Turned out my front tires were COMPLETELY BALD. The metal fibers on the inside of the tire were showing. These tires are not legal to drive and put me and others on the road at risk. The level of neglect is unbelievable. I refused to drive any further and called emergency roadside assistance to tow the vehicle. The tow took 3 hours. I had no ability to contact the Avis location as the number listed sends you to the national line.

Faline z

7 months ago

Very difficult to find the place the return my car. The Google map cannot direct to the correct place (entrance 5). Should have some direction and guide! The return guide said A23. It’s actually in parking A28!

Jordan Smith

2 years ago

I was rented a car with a rear tire that has sidewall damage and was flat by the next morning. Lost half a day of use to have it repaired because I couldn’t get anyone to pick up for roadside assistance. Unfortunate and dangerous. I’ve had good experiences in the past with Avis. Not this time. Update 8/26: I emailed to the social media email address below with the case number 347208 and still no response.

Andrew McIntyre

5 months ago

Worst rental experience of my life. I would give zero stars if that was possible. Avis apparently is now an incompetent scumbag company and I would never rent from them again. Please share this and pass it on to your friends.

Nadina Akram

11 months ago

Vehicle not cleaned properly. Gum on one of the seat which caused damage to a dress my mom was wearing. Paid for vehicle to be cleaned at a car wash with interior cleaning. I explained this to associate and he stated they don’t offer reimbursement. Called and stated I was running 30-40 min late due to traffic and associated said it would be an additional $200 dollars. Bad business and customer service.

Avis Car Rental