Thrifty Car Rental Tweet

2.9 - 5 votes

Near: Allegheny County Airport
Hours: 8:00 AM – 11:00 PM

1000 Airport Blvd, Pittsburgh, PA 15231, USA

Ratings

• Google
  
  2.9

Reviews for Thrifty Car Rental

Gias Kaiser

2 months ago

Car was good nice but service was very bad. It took an hour to get the car from the airport. I booked the car 3 days before and when i wen to pick up the car found out that car isn't ready yet, they sent someone to fill the gas in and that took an hour, i had to go to the counter for 3 times everytime i go they say someone is going to bring the car that someone took 1 hour to give me the car.

Carrie Molitierno

6 months ago

Truck was great. Was not told there would be no one in the garage or at the rental counter at 10:21 am for a 10:30 am return on a Monday for neither dollar or thrifty at the airport of all places. I didn’t have a pen. Had to go inside and borrow one from another rental company agent to fill out after hours form. Also had to use after hours drop box to return the rental and now can not get a customer service rep to find out when I will be charged for the rental. Not a good time in this world to be this frustrated and not be able to even get someone on the phone due to no option to speak with someone. Will rent from someone else next time.

maria arredondo

7 months ago

The blonde chick at the front was absolutely miserable from the second i walked up. My card declined due to wrong address and the fact that she had to enter a different address again basically ruined her day. Of course she hits enter and It doesn’t work, again. She tells me her system won’t let her run it a third time. Meanwhile my reservation is fully paid for this is just the $200 hold. Instead of saying she’s grabbing the manager she simply walks away and I’m left staring at her coworker. I asked if she could get the manager and she told me that’s who she went to go get.... guy comes out, runs the card and it goes through no problem.

Emily Cai

3 months ago

Staff immediately hung up on me on the phone after waiting on hold for 20 min.

Lisa Janoski

7 months ago

Twice now we’ve had to wait for a car, despite having previously reserved for the specific pick up time. Every other rental agency will give whatever vehicle they have that’s ready but not Thrifty. The manager is awful.

Thrifty Car Rental