Pilot Travel Center Tweet

3.9 - 5 votes

Near: Fort Worth Alliance Airport
Hours: Open 24 hours

2400 Alliance Gateway Fwy, Fort Worth, TX 76177, USA

Ratings

• Google
  
  3.9

Reviews for Pilot Travel Center

Fateh Pratap Singh

a month ago

As a long-haul professional traveling from Ontario, Canada to Texas, I recently had the pleasure of visiting Flying J store #343 in Fort Worth for the first time, and I must say, it exceeded all my expectations. From the moment I walked in, I was greeted with warm smiles and exceptional service. The staff members, particularly Gina and Amber, were incredibly helpful and went above and beyond to ensure my visit was comfortable and pleasant. Their professionalism and friendliness truly set the tone for my experience. Special recognition is also due to the store manager, Cassie, who runs an impeccably organized establishment. Every corner of the store was tidy and well-stocked, making it easy to find exactly what I needed. The showers were pristine, providing a refreshing and clean environment after a long day on the road. Additionally, the restrooms were spotless, which is something every traveler deeply appreciates. While parking can be a bit tricky, I found that arriving early helped me secure a spot without any issues. It's a minor consideration compared to the overall outstanding service and facilities provided. My experience at Flying J store #434 was nothing short of excellent. I highly recommend this location to fellow travelers for its exceptional staff, clean amenities, and well-maintained facilities. I will definitely be stopping by again on my next trip through Texas.

Despot Milinkovic

a month ago

Toilets are dirty, with no toilet paper. Empty capucino machines. Staff is so,so some of them are extremely polite, and some of them are at the wrong place. You have security going around looking if you paid for parking and ignoring vehicles that are not supposed to be here. All in all, avoid if you can. Surprisingly, the shower was spotless.

Claudiu B.

a month ago

This Pilot Location it's an absolute big problem. Reserve Parking it's always occupied by others that don't have a reservation and they will NOT move even with the attendance intervention..Bathrooms are disgusting..no clean towels..and if you try to ask for towels..pfff get ready for an atitudine by the cleaning guy..I hope Pilot management will read the bad reviews and finally do something about it...

Marion Smith

6 months ago

I agree with ALL the one star reviews, past and present. Evidently corporate doesn't care because over the course of years, nothing improved! I took a picture of the rotten bananas for sale. If you zoom in, you'll see the fly trap placed right behind. Throw out the breeding ground, how about that!? Besides those flys travel. To McD, Subway and your own open food! This place is a health hazard all the way around! 🤢🤮

Tamarra Curry

in the last week

Reserve parking was pretty good today got a front row spot.

Pilot Travel Center