Red Roof Inn Albany Airport Tweet

3.3 - 5 votes

Near: Southwest Georgia Regional Airport
Hours: Open 24 hours

188 Wolf Rd, Albany, NY 12205, USA

Ratings

• Google
  
  3.3

Reviews for Red Roof Inn Albany Airport

Colin An

2 weeks ago

GUYS! STAY AWAY FROM THIS PLACE!!! RUDEST CUSTOMER SERVICE EVER!!! SHOW NO RESPECT TO DOGS & THEIR OWNERS!!! I’ve stayed at many Red Roof Hotels in NY and New England mostly because of their dog friendly policies and also convenient locations. I’ve usually had good experiences with OTHER Red Roof Hotels. HOWEVER, this Red Roof is so far the most disappointing place ever because of the fact that they have EXTREMELY RUDE CUSTOMER SERVICE and also this place SHOWS NO RESPECT to dogs and their owners despite the Red Roof Chain is self claimed to be great for dogs. The front desk employee is as a skinny young guy with darker skin tone. As soon as I walked towards the counter, he gave me a cold irritated look and scolded me that I needed to wait for my turn. As he was helping the guest in front of me, he looked over from the counter and asked my name. This was very unprofessional because he wasn’t even done with helping the other guest. When I was checking in, I told him we have a dog. He became VERY VERY VERY RUDE AND HARSH to me. He asked me, “ How big is your dog? “ I said, “He’s about 70lbs.” He continued to interrogate me and said, “How big is he ? Show me!” I said, “ You guys have a policy that dogs under 80lbs can stay and my dog is not over the limit.” He showed extreme aggression to me and said, “Just let you know if your dog causes trouble, you could be made vacant ( be evacuated). I’ve never encountered such a bad customer service from any hotel in my life and clearly this person’s behavior and attitude makes him not suitable to work at customer service. To all the people who read this and consider booking at this place, especially if you travel with your dog, please take my advice that stay away from this place as far as you can. Yes, the cost of the stay was cheap but it is not worth the abuse and emotional damage.

Dawid Wasik

a week ago

Reasonable Price On a Budget , Found Nothing Wrong With My Room During Stay! Service Daily Was Great! Not a Fan of Holding Asking for Deposit When You Already Have My Credit Card Info Tho.

Tasha

2 weeks ago

Was told tonight that they allow guests to smoke weed outside there room even if it comes into your room next door through the vent. The lady said she could not do anything about it so I had to deal with foul smell. Thanks So remember people, if you don’t like the smell of smoke or weed or have an allergy , then don’t come here since they allow people to smoke right next to your room where the vent will grab it and bring it right in your room.

ANIYAwithCURLS

2 weeks ago

Please watch your account when checking out. They charge my debit card over what he said it will be 🤬🤬🤬 My stay was only 7 hours to rest for my next flight and when I check out and saw he charge my card over the amount he said it will be.. BE CAREFUL!!!

Alec Mader

3 months ago

Passed thru on my way to see the eclipse. It's a little dingy, but it's clean, warm, comfortable, and cheap. They asked for a security deposit which did make me a little nervous, but I had no issues getting that deposit back within 48hrs. The airport is far enough away that the planes sound honestly kinda relaxing. Like an occasional car passing by on the country road outside your house.

Red Roof Inn Albany Airport