Hilton Garden Inn Albuquerque Airport Tweet

3.7 - 5 votes

Near: Albuquerque International Sunport
Hours:

2601 Yale Blvd SE, Albuquerque, NM 87106, USA

Ratings

• Google
  
  3.7

Reviews for Hilton Garden Inn Albuquerque Airport

Robert James

a month ago

I have been staying at this hotel on business trips for several years. I like Hilton Garden Inns, generally, as their small restaurants are always nice and one can depend on a nice room. The restaurant at this one was good. However, when I arrived, (101F ) there was no air conditioning in the lobby or restaurant and it was really hot! I felt sorry for the staff, but they maintained their professionalism. I thought that it would be fixed by the next morning, but no, it was still really hot and uncomfortable. The rooms were clean but really showing their age. Someone in a previous rating said the pillows had the class of a Motel 6. Paint was chipping everywhere and the ventilation left much to be desired. The air conditioning did work, but when the unit ran it was like a hurricane and then there would be dead silence. I have rarely stayed in a hotel with air conditioning units that were so loud and provided such inconsistent climate control. The rooms are dark and just the opposite of what I had become to expect from Hilton brands. I sent a note to Hilton and hotel management and received a canned reply and a blow off. Save your money and stay at a very nice Hampton Inn nearby. This one is probably the most substandard hotel I have visited in the last ten years! It is not worth your $$$ at any cost.

Dukis Show

2 weeks ago

I used to come to this hotel every time but the other day I went, and in the morning when I was sleeping I could only hear loud music from the housekeeping cleaning the rooms, I also saw some worker putting trash in the lobby on my way out in a plant! I didn’t fully See her name but it started with a “Y” I think it’s really irresponsable because Maria who works cleaning the lobby it’s a really cute and nice lady and she is an old lady and that gives more work to her! Please respect your Guests and your workers!!!

Roxanna R

a month ago

Looked okay from outside. Upon entering the air conditioning in the lobby clearly wasn’t working. Waited about 10 minutes for someone to come to the check in desk. She was not friendly at all! They say pet friendly, paid $50 for my small dog (which was fine) literally nowhere for him to go to the bathroom. The room was dark and dingy, the bathroom was not very clean at all. Rust in the bathtub, sink faucet was disgusting. After traveling all day it was a place to sleep, but that’s about it. Super over priced and they seem to know they can take advantage of people this way. I would NOT stay here again.

Eric Saltzman

a month ago

Cleanliness 2/5 Staff 2/5 Amenities/utilities 2/5 Price 0/5 Retail and service industry workers will understand when I say it’s like having a well run business get a new GM that only cares about dollars instead of service and overlooks the important details to maximize profits. Way overpriced, “mostly” clean room, burnt out or jaded staff, no free breakfast for 300$ a night for one bed room. Respectfully, this is like a 2 star hotel keeping the bare minimum of quality to try to look like a 4 star hotel. This really could be a great hotel with huge opportunity to stop the bleeding before it’s too late.

Maxx Phillips

a month ago

Great places convenient to the hotel/ airport. The time we were here there was no AC in the hotel. But the room IC worked well. I feel sorry for the staff. I had to work in the kitchen, front desk, housekeeping etc. God bless the staff I work here and while I was there. When they get the AC fixed. It is a great place to stay very transient hotel in and out very close to the airport.

Hilton Garden Inn Albuquerque Airport