Budget Car Rental

3 - 5 votes

Near: Abilene Regional Airport
Hours: 10:00 AM – 3:00 PM

1034 S Judge Ely Blvd, Abilene, TX 79602, USA

Ratings

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Reviews for Budget Car Rental

Sheronica Cooney
Sheronica Cooney
a week ago

My experience with Budget is not good. First, I get off the plane unbeknownst to me that Budget is no longer located inside the airport. I had to ask around how to get in touch with Budget. Finally, the rep for Avis told me that he would call someone to come pick me up. So, while trying to get in touch with Budget, I sat outside burning 🔥 up in heat. I know I waited about 45 minutes to an hour for the Avis rep to tell me that they are coming. Oh, it gets better. The Buget rep that picked up looked like a hippie. He was going to give me a rental car that was wrecked up and not clean on the inside of the car. After getting to the Budget office, he found out that the car he was to rent to me was already rented to someone else. So, he got me another rental that looked worse than one he was going to rent to me. The vehicle had a lot of scratches, and the inside was not cleaned. I found water bottles, receipts left into the car as well as stained seats. I will not be renting with them anymore. I was not offered anything for the inconvenience. What a shame that they are losing me to their other competitors.

Fracy Brooks
Fracy Brooks
7 months ago

Very nice staff here at this location. We returned our truck wen we moved to Hamlin in Dec 2022 n I was not a happy camper wen I arrived to return the truck bcuz of how Oklahoma City did us, the engine issues, delay in shifting gears itself, constant high rpms above 3800-4300 n not come down until transmission get the next gear n the truck was an automatic, n they got the truck in late in Oklahoma City, we waited for ovr an hour, and they didn't chek anything on the truck wen it came in but instead just handed me the keys right after previous customer gav them to him. So this location saw I was hot, took down every word as I spoke, apologized dreadfully on the part of OKC, and calmed my temper n I left in a gud mood!! Rented another truck at this location on Dec 21st, 2023, this time no issues (except 2 days of downpour rain while moving n next to no help) and they wer very helpful wen I pikd it up and very nice wen they called to reaffirm drop off. Didn't cost wat I figured it was Goin to which was nice. If u want a great car or truck rental experience, I suggest going to this location for ur Budget Rental Needs. THANK YOU FOLKS FOR TWICE, MAKING THIS EASIER and TURNING MY FROWN UPSIDE DOWN!

Jeremy Stahlnecker
Jeremy Stahlnecker
a year ago

Stay away no customer service at all made a reservation for a full size vehicle two months in advance go there and all they had was a Kia rio and I was charged for the full size car after asking I was told they will only take 10$ off check engine light came on so I called and was told to bring it back I explain to them that I was 800 miles away and was told if the car breaks down I will be responsible for it I had a gentlemen contact me about the vehicle and was told the only reason the check engine light is on was because I was putting in the wrong gas I did mention some other things to him such as no windshield wiper fluid the car alignment was off had again I was over talked and told all of that stuff was my responsibility to fix they are a private owner to Budget so there for if something were to have happened to the vehicle budget will not help out at stay away they are quick to take the money but will not fix the problems with the car and make stuff up to push it all under the rug they are a bunch of bullies

Renegade Dragon 57
Renegade Dragon 57
8 months ago

Don't bother if you don't have a major credit card. I made a reservation ahead to ensure I had a rental over Thanksgiving. No prior warning that a credit card was needed to get a rental. Told me it was a no go, wouldn't even let my grandma use her credit card over the phone. Thanks for ruining the holidays, buddy. I'd put zero stars if I could.

frank a
frank a
9 months ago

Rented a car for 6 days. Ended up driving car 8 miles a returning the car 1 hr after initially renting it. Was charged 1 day rental for that hr. Then was told gas guage had to be on full or I would be billed. Put 1 dollar in tank to make the miserable woman behind counter happy. I will never consider budget rental again

Budget Car Rental Photos

Budget Car Rental

More Info

Distance: 0.6 mi

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Hours
Monday 9:30 AM – 7:00 PM
Tuesday 9:30 AM – 7:00 PM
Wednesday 9:30 AM – 7:00 PM
Thursday 9:30 AM – 7:00 PM
Friday 9:30 AM – 7:00 PM
Saturday 10:00 AM – 3:00 PM
Sunday 9:30 AM – 7:00 PM