Dunkin' Tweet

3.5 - 5 votes

Near: Lehigh Valley International Airport
Hours: 4:00 AM – 10:00 PM

1174 MacArthur Rd, Whitehall, PA 18052, USA

Ratings

• Google
  
  3.5

Reviews for Dunkin'

Suzanne H. Ibanez

4 months ago

Didn't have any food, just coffee. Which is really good for a pick-me-up. Wish they gave free 2nd cup for the price tho. Didn't ask, just figured they didn't. Nice atmosphere, immaculately clean. Was comforting and relaxing. Service was fast and friendly. I know customer service can be trying at times, but it' nice to see, and bring to those working, a smile and nice words. Make their day, they'll appreciate it, and you'll feel good too.

Lisset

5 months ago

I had one of the worst experience ever. I went the first time and they gave me the wrong sandwich. The second time I went the guy in the drive thru was soo rude, I asked nicely to add an extra drink which he had a whole attitude about it.Than he gives me the bag with the bacon, and and cheese croissants which I was about to check when he than with an attitude again told me you don’t have to check the bag everything it’s there. I was so uncomfortable with the whole attitude that I just drove off from the drive thru without checking the bag with the egg bacon and cheese croissants. Guesss what when I got home I found that I am missing one of the sandwiches I ordered. Worst place ever, it doesn’t kill to be nice and kind to people.

Doritxie Rodriguez

6 months ago

This is my local Dunkin in which I come to every morning since I moved into center city. Usually when I come the customer service isn't the most pleasant but today was the worst experience I've ever had. I ordered my coffee through the drive through and when I approached the window a short lady with glasses was there. I asked her to scan the bar code on my phone she rolled her eyes and did an aggravated sigh as if it were asking for too much. I always scan my bar code to collect points since I am a loyal customer and shop Dunkin daily! I asked her if there was a problem and she rudely slammed the drive through windows in my face and kept my coffee, after I had already paid for it. I couldn't believe the treatment I was receiving as I enjoy my Dunkin run every morning and look forward to regardless of how miserable the employees are at this location but today was the worst.. I went inside to get her name to speak to the manager and they all refused to provide me with help, instead she called the police and banned me from the location for absolutely no reason. I'm highly disgusted at this store and will get in contact with management after today's poor service! I DO NOT RECOMMEND THIS DUNKIN

nazzytime

3 months ago

This DD location, service and atmosphere was horrible. Clerk totally ignored me and I walked out the store after 10 mins. Only 1 person in front of me. The drive through clerk also ignored me. Poor, poor and below poor.

kristen fahey

4 months ago

Always so rude never a hi or thank u just throws your stuff out the drive window in silence. Always RBF every single worker. Get pissed off everytime I leave here due to the lack of custom service. If you hate your job and people find another job.

Dunkin'